Image from “Change by Design” by Tim Brown, IDEO.

I keep thinking about the roll-out of optical fibre, the yet to be developed web 3.0 applications that will start to come on-stream over the next 12 – 24 months and the impact this will have on service delivery models across multiple functions  in all organisations.

The roles, capabilities, systems and structures needed to effectively harness the benefits of these digital changes will be fundamentally different to those currently required today.  Current organisation design methodology is not well suited to generating new ideas and ways of dealing with this tsunami of change. As a result, we are currently embarking on the development of new approaches to organisation design which will lead to new and innovative solutions for clients.  We are bringing the creative design process from the creative industries into organisation design. Contact us for more information.