Time to bring creativity into change management

There is a lot of change management methodology, both off the shelf
and bespoke, out there to support significant change initiatives in
The resulting template driven approach to managing the changes
associated with IT implementations and organisation and process
re-design projects can at times under-deliver.

We believe it’s time to bring a bit of creativity and innovation into
organisation change programmes and involve team members in
designing both the change experience (as one would design a customer
experience!) and new ways of working that often underpin large
organisation change programmes.

Design thinking is an alternative approach to traditional
problem solving that has mostly been associated with
product development and the creative industries.